Dell Listening to Customers

Had the privilege over the past 7 months to spend a lot of time with various segments of Dell’s marketing team.  They are truly committed to changing and improving their relationship with customers.  Adweek has a great article about how Dell listens to its customers.

A quote:

“Your home page is Google,” said Jarvis. “It becomes really important the right things are appearing on it.”

Check it out.

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