Archive for November, 2008

Check It Out: Sprint Customer Service on Twitter

In my ongoing effort to highlight good customer service via Twitter, I bring you JGoldsborough from Sprint.


Very cool!  Check him out in action here.

Thanks Paula!

Sharing Some Recent Work

A lot cooking here and I am working on a couple of longer posts.  In the meantime, a long overdue update on some of the work Federated Media is doing that I’m really proud of:

Comcast Fancast A celebration of great TV programming.


BoingBoing Offworld BoingBoing looks at the world from a decidedly different angle.  Offworld focuses on the gaming space and provides a much needed alternative to the mainstream gaming sites.


–  Asus/Intel WePC What do you want in your next computer?  Share these ideas with peers or just browse the ideas from others.  There are already 1000s to review.


Trendhunter TV underwritten by Verizon Wireless Nothing beats a great name and TrendHunter says just about everything you might want to know.  Worked with Verizon to underwrite the next chapter of


Digital Nomads Examines the growing group of workers that can truly work almost anywhere.  Tips, tricks, stories, challenges, a crowdsourced white paper, etc. Sponsored by Dell.


Many more.  Really excited and proud of the work I have the privilege of working on and/or watching and learning from my peers.

Al Gore’s Meteoric Rise on Twitter

Al Gore joins twitter less than a week ago and already has 14,500+ followers!


22 Ways to Approach Conversational Media

Peter Kim has compiled a pretty comprehensive list of examples of companies utilizing Conversational Media tools for their marketing.  As a follow up that piece, he’s organized the list into 22 different types of executions.

It is easy to think that Conversational/Social Media is A thing when in fact it is way of approaching your customers rather than a specific execution.

Tip of the hat to James for pointing this out.